FAQ
How can I cancel my order or change my address?
To cancel your order or update your address, please email us at info@avinsaa.com or send a WhatsApp message to +91 76049 96905, +91 99947 15106 including your order ID. If the order hasn’t been shipped yet, we will assist with the cancellation.
Are the toys suitable for outdoor use?
Our toys are designed for indoor play to maximize their lifespan. For durability, please use them indoors.
How do I place a bulk or preschool order?
For bulk orders or inquiries from preschools, please reach out to us at +91 76049 96905 , +91 99947 15106 or email info@avinsaa.com
What payment methods do you accept?
We offer several payment options :
- •Credit or Debit Cards.
- •Net Banking.
- •Wallets and UPI (Note: For QR code payments, use a desktop as QR codes cannot be scanned from the same device.).
- •Cash on Delivery (COD) – COD limits may vary. Check limits at checkout.
What is your return and replacement policy?
For details on returns and replacements, please click here
Customer Support:
We strive to provide an excellent customer experience. For feedback or assistance, contact:.
Saran Raj – Founder
Yuvaraj – Co-founder
What if I want to order a product that is out of stock?
If a product is out of stock, use the “Notify Me” feature to enter your details. We will inform you as soon as the item is back in stock.
Do you have an EMI option?
Yes, you can make through credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18, or 24 months, with credit cards from the following banks:
- •HDFC credit card
- •ICICI credit card
- • Kotak Credit card
- • Standard Chartered Credit Card
- •BOB credit card
- •RBL credit card